Noreen Minder, Director of Urgent Care, with a young patient and his mom.
Los Angeles Orthopaedic Hospital (LAOH) Urgent Care is often a child’s first step to recovery from a traumatic orthopaedic injury. With a pediatric orthopaedist always available, most of the children seen receive the definitive care for their injury on site, leaving with a cast in place, the fracture stabilized, and plans made for follow-up treatment at the LAOH pediatric fracture clinics right next door.
Noreen Minder, director of Urgent Care, notes that when families arrive at LAOH, the children “are in an awful lot of pain, and it’s very difficult for a parent to sit back, knowing there’s not a lot they can do. Part of our job is to reassure the parents, as well.” Praising her immediate team, and employees throughout LAOH, Minder notes, “It’s reassuring to the parents to see the dedicated staff that we have and the attention their child is getting to alleviate that pain, correct the problem, and give the child the best orthopaedic care that they need at that time.” Minder’s observation is echoed in the overwhelmingly positive results of patient satisfaction surveys conducted this past year.
Percentage of families receiving care who would
recommend the LAOH Urgent Care to family and friends.